Florabest FHV 32 A1 User Manual download pdf (Page 5)

5

GB

period with a brief written description of

what constitutes the defect and when it oc-

curred.

If the defect is covered by our guarantee,

you will receive either the repaired product

or a new product. No new guarantee pe-

riod begins on repair or replacement of the

product.

Guarantee Period and Statutory

Claims for Defects

The guarantee period is not extended by

the guarantee service. This also applies for

replaced or repaired parts. Any damages

and defects already present at the time of

purchase must be reported immediately af-

ter unpacking. Repairs arising after expiry

of the guarantee period are chargeable.

Guarantee Cover

The equipment has been carefully pro-

duced in accordance with strict quality

guidelines and conscientiously checked

prior to delivery.

The guarantee applies for all material and

manufacturing defects. This guarantee

does not extend to cover product parts that

are subject to normal wear and may there-

fore be considered as wearing parts (e.g.

lters or attachments) or to cover damage

to breakable parts (e.g. switches, batteries,

or parts made of glass).

This guarantee shall be invalid if the prod-

uct has been damaged, used incorrectly or

not maintained. Precise adherence to all of

the instructions specied in the operating

manual is required for proper use of the

product. Intended uses and actions against

which the operating manual advises or

warns must be categorically avoided.

The product is designed only for private

and not commercial use. The guarantee

will be invalidated in case of misuse or

improper handling, use of force, or inter-

ventions not undertaken by our authorised

service branch.

Processing in Case of Guarantee

To ensure quick handling of you issue,

please follow the following directions:

• Please have the receipt and item

number (e.g. IAN 12345) ready as

proof of purchase for all enquiries.

• Please nd the item number on the rat-

ing plate, an engraved plate on the

front page of your manual (bottom left)

or as a sticker on the back or bottom.

• Should functional errors or other de-

fects occur, please initially contact the

service department specied below by

telephone or by e-mail. You will then re-

ceive further information on the process-

ing of your complaint.

• After consultation with our customer

service, a product recorded as defective

can be sent postage paid to the service

address communicated to you, with the

proof of purchase (receipt) and speci-

cation of what constitutes the defect

and when it occurred. In order to avoid

acceptance problems and additional

costs, please be sure to use only the

address communicated to you. Ensure

that the consignment is not sent carriage

forward or by bulky goods, express or

other special freight. Please send the

equipment inc. all accessories supplied

at the time of purchase and ensure ad-

equate, safe transport packaging.

Repair Service

For a charge, repairs not covered by the

guarantee can be carried out by our serv-

ice branch, which will be happy to issue a

cost estimate for you.

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